The future of work: remote, in-person, and hybrid work model

The COVID-19 pandemic radically transformed the landscape of work, with the accelerated adoption of remote work becoming a necessary feature. This shift has sparked a divergence of opinions among employees, as some revel in the newfound flexibility and enhanced work-life balance, while others struggle with challenges like fatigue and decreased productivity. Now that the emergency situation created by the COVID-19 pandemic has been overcome, companies are wondering which could be the best working model to combine the strengths of both remote and in-person work and preserve, at the same time, flexibility, sustainability, and autonomy of employees and organizational cohesion. 

At its core, a hybrid approach combines the best aspects of remote and in-person work, balancing the benefits of in-person collaboration, innovation, and culture-building with the advantages of remote work, such as flexibility and autonomy. Employers who embrace this hybrid model accommodate the diverse preferences and needs of their workforce. 

The future of work is expected to be a mix of remote, in-person, and hybrid work environments, allowing organizations to leverage the benefits of each approach while addressing the diverse needs of their employees. The adoption of a hybrid work model will not be an easy process, as this model has its own pros and cons.


The Benefits

  • For employees: improved work-life balance, and consequently higher job satisfaction and overall well-being; more opportunities for continuous learning, thanks to a more flexible work environment; improved mental well-being.
  • For employers: access to a global workforce and a wider talent pool; use of smaller offices and reduced overhead costs; enhancement of employee retention.

As we saw before, in fact, one of the benefits of hybrid work environments for employees is a higher job satisfaction: the flexibility of hybrid work can lead to a better work-life balance, which is a key factor in employee satisfaction and retention. By providing a work environment that supports employee well-being and satisfaction, organizations can enhance employee retention in a hybrid work setup.


The Disadvantages

  • For employees: feelings of isolation or disconnection due to spending less time in the office and having limited in-person interactions with colleagues; inequality and accessibility concerns as not all employees may have the necessary resources or suitable home environments to support remote work;  decrease in social engagement and relationship building.
  • For employers: building and maintaining a strong company culture as it can be harder to foster a sense of belonging and shared purpose among employees; difficulties in real-time communication and spontaneous discussions, leading to remote employees feeling left out of meaningful conversations and decision-making processes.


Strategies to ensure successful implementation of hybrid work

  • Establish clear communication channels and promote asynchronous communication to accommodate different work schedules and time zones.
  • Communicate a clear vision for the future of work within the organization and involve employees in the process. 
  • Continuously review and adjust hybrid working policies to ensure they align with the needs of both employees and the organization.
  • To avoid inequality and accessibility concerns, companies have to offer the necessary tools and technologies, training, and guidance to support employees in a hybrid work environment.


Some tools and technologies that can help facilitate hybrid work can include: 

  • Communication platforms, such as Microsoft Teams, Slack, or Zoom, and virtual meeting tools to enable a fluid communication and collaboration between in-office and remote team members
  • Project management tools like Asana, Trello, or Jira to track tasks, deadlines, and progress, allowing teams to stay organized and aligned regardless of their location; other tools such as Miro or similar, to enable remote and in-person team members to collaborate on visual brainstorming and planning
  • Cloud-based file storage solutions such as Google Drive, Microsoft OneDrive, or Dropbox to ensure that all team members have access to the latest documents and files from any location.


There are several examples of companies, most of all in the United States, that have embraced hybrid work models, big and small. These companies have adopted various strategies to support hybrid work, such as offering work hour flexibility, providing remote work options, and empowering teams to define their work arrangements. They were able to create a thriving workplace culture that benefits both employees and the company.

We can help coach your organization on best practices in the US and help you to manage a successful operation that fosters a healthy work environment for all employees and increased retention rates. Contact us today to learn more about how we can support you.